So ever since we moved into this house, we've been having intermittent cell phone issues. Monday I missed a couple important phone calls because my phone was in analog roam. The phone was sitting right next to me while I waited for a call and it simply did not ring. Later when I discovered that I had missed the call, I tried to check my voicemail. No such luck while roaming. We spent a good deal of time on the phone with them yesterday. We were hung up on, called liars, and one guy swore at John in a foreign language. One lady was quite rude and told John they are not responsible for coverage inside our home. They are happy to cancel our contract, but want to charge us the early termination fee of $200 per phone. Since these are our only phones, we're really upset. If we had just signed up with them and didn't bother to check coverage, it would be our fault. But we just moved here and are obviously in a dead zone. What happens if there's an emergency and I can't call 911? What happens if someone else has an emergency and they can't call me?
So if you try to call us and we don't answer, this may be why. We're trying to get this resolved, but they may be unwilling to work with us.
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